Privacy Policy

Introduction

This Privacy Policy is subject to Eagleliner Coaches’ terms and conditions and all definitions contained in such terms and conditions shall apply equally to this Privacy Policy.

Your privacy, as a visitor of our website is important to us. By continuing to use this website, you agree to the terms and conditions set out in this Privacy Policy. Please note that by submitting information via this website, you consent to the collection, processing, and storing of such information and the use and disclosure of such information in accordance with this Privacy Policy. We recommend that you read this Privacy Policy together with our terms and conditions prior to submitting information to this website.

Amendments to this Privacy Policy may be made from time to time and any such amendments will be made available on this website.

Information collected

We collect and store personal information which include but may be not limited to Names, National Identification Numbers, Phone numbers, Email address, Age, Disability and Preferences; and information automatically provided (e.g. cookies and server logs) which may include, amongst other things, information pertaining to a user´s use and navigation of this website, IP addresses and the duration and frequency of a user’s visits to this website. Cookies are pieces of information that a web site transfers to a user´s hard drive for record-keeping purposes. Cookies are not harmful to your computer and do not carry viruses. This information is necessary for our legitimate business interest and the categories of personal information identified in the Zimbabwean Data Protection Act [Chapter 11:22]. We assure you that all data collected will be managed in strict compliance with the Zimbabwean Data Protection Act [Chapter 11:22] and will not be disclosed to unauthorised third parties.

Use of Information

The personal information collected on this website may be used to provide and improve services as well as to improve browsing and interaction with this website. In addition, we may use this information to provide marketing information to you. By using our booking website, you consent to the collection and processing of your information as outlined in the Data Protection Act.

Personal information which is collected from you will be stored and processed in the Republic of Zimbabwe. In accordance with the Zimbabwean Data Protection Act, your personal information will not be traded, sold or leased to third parties. While we will attempt not to disclose any of your personal information to third parties, except when we have your permission or for purposes of our legitimate business interests, we do not guarantee that your personal information will not be shared with third parties without your permission.

You agree that your personal information may be shared with (amongst others) the following parties:

government and law enforcement agencies;

credit and other payment card providers;

where the law requires that we disclose your personal information to a party;

where we have reason to believe that a disclosure of personal information is necessary to identify, contact or bring legal action against a party who may be in breach of the terms and conditions or may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users, or anyone else that could be harmed by such activities.

Security

All reasonable steps will be taken to ensure the integrity, security and confidentiality of your personal information. However, while we exercise great care in providing secure transmission of your personal information, we cannot guarantee the security of any information transmitted via the internet to or from this website and you accordingly agree that you transmit such information at your own risk.

You must ensure that your username and passwords or personal identification numbers are not revealed to any other persons. Should you divulge such information, we accept no liability for any resulting losses.